Enhanced Customer Service
At Orege, we are committed to harnessing the power of digital technology to improve the way we serve our customers. Whether it’s in industrial sludge treatment or renewable gas production, we are building a digital platform that will enable us to provide smarter, data-driven solutions and insights that optimize operations and enhance service delivery.
Unlocking the Power of Data
Our digital platform is currently in development, with an internal version set to launch in 2025. This first version will be used by our team to gain real-time insights into system performance, proactively address customer needs, and ensure the highest levels of service.
By leveraging this data internally, we will be able to offer faster response times, improved predictive maintenance, and more efficient management of our equipment — all with the goal of maximizing the value we bring to our customers.
Later versions of the platform will be made available to customers, enabling you to directly access real-time operational data, monitor performance, and gain actionable insights. This phased approach will ensure that both our internal teams and customers benefit from an optimized, data-driven experience.
- Enhanced Customer Service
In the short term, our digital platform will empower our team to better support you. With real-time insights into system performance and early detection of potential issues, we’ll be able to proactively optimize your equipment and provide faster, more accurate service. - Optimized System Performance
The data insights we gather from our internal platform will allow us to optimize the performance of your thickening and dewatering systems. Our team will be able to provide you with more effective maintenance, ensuring your systems are running at peak efficiency. - Proactive Maintenance
Our internal use of predictive analytics will help identify and resolve issues before they affect your operations. This proactive approach will reduce downtime and extend the lifespan of your equipment, even before customer-facing tools are available. - Improved Operational Efficiency
By analyzing system data internally, we will improve operational processes that ultimately benefit you. This will result in smoother operations, optimized resource allocation, and cost-effective maintenance, even prior to the customer platform launch. - A Foundation for Future Innovation
Our internal digital tools are laying the foundation for the customer-facing platform to come. In the future, you’ll be able to directly access performance data and insights that will help streamline your operations and contribute to cost savings.