Esri Professional Services

Services include:

• Rent-a-Tech Services: Access short-term or incremental help with a specific technical requirement.
• Project Services: Collaborate with our consultants to develop the right solution for your needs.
• Enterprise Services: Get assistance with identifying hardware, software, and network infrastructure requirements for your enterprise GIS.

We can also provide highly skilled GIS professionals to supplement and support internal teams at an organizational level. Contact us to learn more.

Qualifications
Esri has provided consulting services focused on applying a geographic approach to customer challenges since it was founded in 1969. We apply the lessons learned and best practices developed since then to your project. Esri specializes in supporting customers with advanced needs. You can work with us to:

• Design inventive enterprise GIS solutions to meet your business goals.
• Use GIS to break down organizational silos and improve collaboration.
• Build a solid GIS foundation that meets your needs now and helps you prepare for the future.

To further support you, Esri collaborates with its network of more than 2,000 partners for additional expertise and technological requirements.

Ultimately, our direct work with you helps Esri to evolve and improve our software to better meet your needs.

Define the type and extent of services you need and have that support delivered quickly through this flexible program, which provides short-term technical consulting services to existing Esri product users. Rent-a-Tech services are intended to help you:

• Get the support you need when you need it.
• Develop your self-sufficiency.
• Focus on your project while tapping into our expertise.

To request Rent-a-Tech Services, contact Esri for a quote for customized services or consider whether one of our Services Packages can meet your needs.

Services Packages
Services Packages are standardized offerings with a defined scope and fixed price. They cover a variety of Esri products and GIS management tasks and are designed to help you:

• Reduce product installation and implementation time.
• Quickly adopt new Esri technologies.
• Improve productivity and operational effectiveness.

Services Packages are available to US customers and partners. They comprise:

• Workshops: Interactive, hands-on technology transfer to help you become self-sufficient in using Esri technology. Workshop-based Services Packages cover specific Esri technology and GIS- or industry-related activities.
• Jumpstarts: Designed to help you quickly become self-sufficient in installing, implementing, and managing Esri software. Jumpstart Services Packages typically provide knowledge transfer and best practices for the use of Esri products.
• Remote Support: Provides a defined number of hours of telephone and email assistance after the conclusion of a workshop or jumpstart Services Package.
• Enterprise Consulting: Offers specific assistance from our Enterprise Services consultants in key areas such as enterprise GIS architecture design and health checks.

For organizations that desire help through the entire GIS project life cycle, Esri offers project services. Our services are provided by subject-matter expert project managers, developers, cartographers, and other specialists who collaborate with you to define and achieve your immediate goals for using GIS while helping you lay the foundation to meet future needs.

Esri`s enterprise consultants can help you identify and make the right technical decisions to reduce your costs, increase user productivity, and balance system performance for any scale of GIS, from a single department to organization-wide.

Our consultants will help you review your current hardware, software, and network infrastructure along with your goals and operational workflow requirements to:

• Select the right system environment, including evaluating a cloud environment.
• Build appropriate system capacity.
• Optimize system performance, reliability, and security
• Develop scalable and extensible applications and databases.

We will also provide infrastructure support strategies to prepare for future GIS implementations so that your system grows as you grow.