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Hitema - Spare Parts Services
HITEMA has developed a highly qualified team of specialist for the supply of spare parts and for the assistance on its machines. Fast technical assistance provided by our Team is one of the crucial points of our company philosophy, together with the continuous research and technological innovation and the quality and reliability of our products. Send us your request through the format here below, our service department will answer quickly, proposing the most suitable solution to meet your needs. We have always available in stock most of the spare parts (including carpentry) of our machines from the 2014 to present (of the ENR + SBS Series).
For these machines HITEMA is able to ensure the spare parts ready for shipment within 24 hours (on request we can also offer the "Express spare parts" service, with shipment the same day of the order, in case of order confirmed by 11 am, Italian time). Generally, HITEMA is always able to supply spare parts, up to machines of 10 years of old from the date of purchase.
In any case you can write us your request by filling out the form here below: our Team will support you with the most suitable solution for your needs.
You may request spare parts from our 24/7 customer support page by filling out the SPARE PARTS REQUEST form here below: This ensures prompt responses via e-mail and expedited order processing. The service of spare parts supply is rapid, efficient, prompt and complete, thus ensuring the long life of the equipment and maintaining peak performance.