Implementation Services

Delivering seamless implementation is one of our key strengths. Leveraging the ProcessMAP LADDER deployment methodology, our experienced team ensures collaboration with customers at all key stages of the process, including:

• Dream – Envision the current and future needs of the industry.
• Define – Set the overall project direction and management and establish customer expectations.
• Design – Analyze & review customer requirements and business processes by leveraging ProcessMAP configurations.
• Develop – Configure ProcessMAP system based on the customer’s needs and requirements; validate system configuration and user readiness.
• Deploy – Effectively transition customer to production support.
• Develop – Launch project management and training services.

ProcessMAP’s Implementation teams work in unison with the customer to ensure smooth and successful deployments. Our process includes:

• Weekly checkpoints to provide status updates on various stages of deployment and discuss potential issues early in the project to mitigate future risks.
• Sharing a library of deployment tools and templates with customers and partners.
• Q&A and training sessions with frequent users of the systems.
• Configuration and integration services.

ProcessMAP’s Integration Services team has extensive experience with enterprise-level data integration. Our experience with prepackaged and easy to configure solutions enables quick integration with various systems. Configuration services include the following:

• Setting up of modules, system data, and user profile configurations.
• Review and validation of customer design, development, and deployment decisions.
• Built-in system conversions that are customized to each company’s needs.

System/data conversion services enable data from your existing internal systems to be migrated to our system, while maintaining access to its business critical data within the new system. Our system/data conversion process is a phased approach, which includes:

• Phase 1: Data Structure Model Analysis between customer’s internal and ProcessMAP’s system.
• Phase 2: Data Mapping.
• Phase 3: Conversion Process Design and Execution.
• Phase 4: Quality Assurance.