DPRA, Inc.
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IT Project Support Services
FromDPRA, Inc.
In addition to developing state-of-the-art information systems, DPRA is equipped to provide all the services required to maintain the systems and ensure they operate at peak performance. We manage help desks (Tiers 1-3) to provide our customers with efficient and timely support, whether that be resetting user passwords or troubleshooting advanced technical issues. We also have network management teams who can create scalable and secure networks for your applications. Finally, we understand that a system is only as good as the user’s ability to master the system and use it effectively. From automated help applications, to traditional classroom training, to one-on-one user support for advanced applications, DPRA knows how to equip users to use systems effectively.