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IT Service Management Systems
IT service management systems are essential when aiming to deliver cost effective and robust IT services to your customers. Most business processes depend on innovative and reliable IT services. Prolonged down-time is costly.
Implementing and certifying an IT service management system is an essential tool to ensure ongoing control, greater efficiency and opportunities for continual improvement.
Benefits
Effective IT service management will help you to generate revenue, be cost-effective and ensure high levels of customer service and customer satisfaction. It enables you as a service provider to enhance the quality of services delivered to your customers, both internally and externally.
ISO 20000 – IT Service Management System certification
An ISO 20000 certificate proves that your IT service management system has been certified against a best practice standard and found compliant.