FOR REC S.P.A.
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Forrec - Maintenance and Assistance Services
FromFOR REC S.P.A.
FORREC is not a simple manufacturer, but a partner, which realize installations "necessity-oriented". The attention to the customer is a milestone in Forrec internal policy: a commitment which allows to offer a professional consultancy in finding proper and affordable solutions, in short time. Its own spare-parts warehouse and the long-established partnerships with qualified suppliers, allows Forrec to have available on stock most of the spare-parts.
A professional after-sales service to guarantee the maximum efficiency in very short times thanks to:
- wide and prompt availability of spare-parts in warehouse, even for "customized" components
- Maintenance cycles programming
- Machine-stop reduced to the minimum
- Intervention “on-site” thanks to mobile warehouses and specialized technical staff
- Remote assistance (by phone) for emergency
- Integrated system for telephone-based customer support in “real-time” via modem
- Instruction courses for internal personnel training