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CivicaManaged Application Services

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We provide dedicated application support including first, second and third-line support, application adoption, enhancements and lifetime extensions – all backed by our ISO 9001, ISO 27001 and ITIL-aligned processes.

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Our team support, enhance and extend the life of your critical applications regardless of size, age or complexity. Whether you use bespoke applications built in a variety of languages, workplace productivity solutions built on Microsoft platforms or to business insight and analytics platforms – we can help.

We`ll lower operating costs, deliver process and performance improvements, and use our experienced security cleared staff to handle sensitive government applications.

Our managed services application support includes:

  • Support - Managing your business-critical applications, ensuring service availability, capacity and security is monitored, maintained and optimised.
  • Adoption - We provide a seamless and risk-free transition of applications developed by other parties to our application management dedicated application support services.
  • Enhancement - Making sure your services meet the latest needs of your business and users. We’ll work together to build a roadmap that will enable you to keep pace with all the changes within your organisation.
  • Lifetime extension - Extend the life of the applications you use and avoid costly redevelopment by updating and replacing dated technology.

We proactively identify and roll out improvements as part of a prioritised plan, to avoid any major change projects that might disrupt your business:

  • Cloud migration and hosting - Deliver cost savings, improved security and make your services more flexible and scalable.
  • Cloud platform optimisation - Making sure your cloud deployment runs smoothly and saves you money.