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Operation & Maintenance Services

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Idrica offers its clients specialized services for operating water supply infrastructure, distribution networks and managing the billing cycle. We use advanced technology for remote meter reading, maintenance based on Big Data, water balances, hydraulic and energy efficiency, smart leak detection, integration of real-time models and integrated digital transformation.

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Operation and maintenance services aimed at optimizing collection, purification, water distribution, billing and customer care processes.

Plants
  • Asset management
  • Water quality control
  • Process control
  • Workforce management
  • Maintenance
  • Calculation of related costs
Distribution networks
  • Asset management
  • Water quality control
  • GIS development and maintenance
  • Hydraulic performance
  • Integrated water meter management
  • Control of remote communication stations
  • Workforce management
  • Design and audit of procedures
  • Maintenance
  • Calculation of related costs
Billing cycle
  • Non-revenue water control
  • Customer and contract management
  • Control of billing processes
  • Debt management
  • Customer service
  • Quality of service provided to the user

Advanced management of wastewater treatment plants, and sewerage and stormwater networks to prevent events and automate processes.

Plants
  • Control of equipment, assets and machinery
  • Process quality control
  • Workforce management
  • Maintenance
  • Calculation of related costs
Distribution networks
  • GIS development and maintenance
  • Flood control
    Infiltration and unregistered flow control
  • Control of industrial discharges
  • Workforce management
  • Design and audit of procedures
  • Maintenance
  • Calculation of related costs

Services for optimizing water resource management and improving environmental sustainability. The aim is to reduce costs and to increase crop production and quality at the same time.

Networks
  • Asset management
  • GIS development and maintenance
  • Hydraulic performance
  • Water quality control
  • Crop control
  • Integrated water meter management
  • Control of remote communication stations
  • Workforce management
  • Design and audit of procedures
  • Maintenance
  • Calculation of related costs