Organizational Implementation Consulting Services

These services include:

• Make minor customizations in the system if needed;   
• Secures that all users get a good start with the system;
• Does on-the-job training in setting up Tickets, Predictor, Virtual Events and Dashboards;
• If required scopes the need for adding an Advanced Customer Integration phase to the project.

In the Customer Integration Advanced we deliver a resource working at the customer premises and supporting the development resources in our R&D department and our customization team in Service.

The “Customer Integration Advanced” activity are to be fitted to the needs of the customer but can consist of different deliveries, to name some:

• Analyze and describe current workprocesses and organization around the system;  
• Analyze and describe current asset management work processes; 
• Suggest changes in workprocesses and organization; 
• Define how the system can raise efficiency and free internal resources by the use of our system;
• Define, if needed, customer specific software development;
• Implement customer specific software development.

Thus you receive a training and on-premises configuration of your system leading to the optimized use of our SCADA Software Solutions and work process optimization.