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Outstanding Customer Services
PROLine Products LLC is family owned and operated. Calls to our office are answered by a member of the Murtagh family to make sure your questions or concerns are addressed in a timely manner. Too many times we’ve heard of customers who have contacted either their local trailer dealer or other manufacturers with simple questions that were somehow never answered. The dealer sends the customer to the manufacturer, the manufacturer back to the dealer, and that’s if either ever answers the phone.
We’ve gotten a lot of business based on our customer service history alone. It shows we care about you, our customers, and we want you leaving our facility not just with one of our trailers, but the right trailer for you. Often our customers are surprised that we didn’t suggest a bigger, more expensive trailer but those trailers don’t always suit the customer’s needs or the needs of their tow vehicle.
The best form of advertising for us, or any business, is by creating happy, loyal customers. A process that is automatic when you put out a quality product that exceeds the customer’s expectations, and of course, is offered at a fair price.