Procedure Writing Services

How We Do It

• Our technical writers are certified in SmartProcedures software.
• Our team works directly with your Subject Matter Experts (SMEs) to ensure accuracy.
• We utilize Human Factors research conducted at Texas A&M University’s Mary Kay O’Connor Process Safety Center.
• We use SAM (System Analyzer Module) to evaluate grammar, reading level, and other human factors.
• We use locked-down templates that practically eliminate formatting time and cost.
• We create Question Banks that automatically feed into Computer Based-Training (CBT).
• We quickly and easily eliminate inconsistencies across thousands of procedures with global changes.

Our Process

• We evaluate the strengths and weaknesses of your current procedures.
• We work directly with your Subject Matter Experts to rewrite and edit.
• We evaluate the rewritten procedure through SAM to ensure consistency, conciseness, and readability.
• We create human factor based layouts that output to multiple FlexViews and devices.
• We offer procedure writer workshops in-house and/or at our Montana Center for Excellence.

Everybody Benefits

• Plant Managers
• Production Managers
• Operations Managers
• Health and Safety Managers
• Security Managers
• QA/QC Managers
• Engineers
• Field Operators

Free Evaluation

Provide us with one procedure and we will:

• Evaluate your procedure against industry standards.
• Evaluate your procedure with SAM (System Analyzer Module) for a baseline reading level.
• Rewrite the procedure.
• Re-evaluate the simplified procedure using SAM.