- Home
- Companies
- Artel, Inc. by Advanced Instruments
- Services
- Product Maintenance & Services
Product Maintenance & Services
From instrument recertifications to on-site maintenance, validation, and training, we offer a range of services and support for Artel products.
MVS Calibrator Plate Recertifications
Provides documented factory recertification and ongoing standardization of measurement results via annual factory recertification of the MVS Calibrator Plate, suitable for Quality Assurance purposes.
On-Site Preventive Maintenance
Provides periodic checks of system components for wear and tear, replacement of worn or outdated parts, and testing for accuracy and precision against factory specifications.
On-Site Installation, Validation, and Training
Provides installation, IQ/OQ documentation, and usage overview for instruments and software. Artel can also revalidate instruments that have been relocated or undergone maintenance or service.
Instrument Recertification
Provides documented factory recertification of the instrument suitable for Quality Assurance purposes.
On-Site Preventive Maintenance
Provides periodic checks of system components for wear and tear, replacement of worn or damaged parts and testing for accuracy and precision against factory specifications.
On-Site Installation, Validation, and Training
Provides installation, IQ/OQ documentation, and usage overview for instruments and software. Artel can also revalidate instruments that have been relocated or undergone maintenance or service.
PCS Software Maintenance Plan
Provides the customer with all PCS Software updates, as they become available, as long as the software license is continuously enrolled in the Maintenance Plan. Installation of software updates ensures that the PCS Software operates at peak performance, bug fixes are installed, and the pipette catalog is updated.