Professional Services
Our tailored implementation services ensure a smooth integration of IDBS software into your existing systems. Our experts work closely with your team to understand your specific needs and deliver a seamless, customized solution. Our core areas of expertise are in process analysis and mapping, and configuring solutions while leveraging scientific knowledge to fit your unique needs, constraints and objectives to optimize your work and deliver increased productivity.
Faster return on investment (ROI)$
Our technical expertise and defined processes and methodologies can speed up the configuration of your platform based on its capability and your unique needs.
Right-first-time configuration
Not all deployment services are the same – with intimate knowledge of our solutions, we get your configuration right the first time, every time, without custom coding.
Process understanding
Through decades of experience, we have the ability to understand your workflows, processes and business needs. A critical first step to configuring a solution that meets those needs.
Long-term partner
Integrated access to our engineering and product teams lets us leverage product roadmap insights for new features and enhancements, improving our solutions’ utility over time.