Quality Assurance & Testing Services
Application testing is essential to driving quality, productivity gains and cost savings in the application development life cycle. Some organizations are spending as much as 25 to 50 percent of application development costs on testing without experiencing the desired results. Undetected bugs, delayed releases, regulatory non-compliance, security intrusions, and customer dissatisfaction are just some consequences of inadequate testing that can hurt your bottom line and weaken your competitive edge.
CGI`s Global Testing Center of Excellence (COE) offers end-to-end quality assurance and testing services that deliver quantifiable results, including timely, high-quality releases and a significant reduction in testing spend. We partner with each client to establish and manage a Testing Management Office that defines the client`s objectives and service-level requirements and performs all aspects of testing, relying on a standardized approach and industry best practices.
The results we deliver
CGI`s Global Testing COE focuses on people, processes and technologies to streamline and optimize the testing function, delivering the following benefits:
- Significant cost reduction
- Increased productivity and decreased testing time
- Accelerated product releases
- Full life cycle testing approach
- Early defect detection and resolution
- Improved quality and stability through standardized processes and best practices (IEEE, ITIL®, CMMI, ISO and QAI)
- Line of sight into testing coverage and quality at every stage through requirements traceability and risk and requirement based modeling
- More effective project management
- Increased testing flexibility and efficiency
What makes us unique
Finding a qualified testing provider among so many that can deliver the strategic benefits of testing while reducing your costs and risks is a challenge. CGI stands out from the competition by offering the following:
- Product risk test management processes with full business alignment
- Full suite of quality assurance and testing services
- Large number of industry-certified testers
- 20+ years as a dedicated testing provider combined with 35+ years of application know-how
- "Best fit" global delivery model that lowers cost and reduces time-to-market
- Flexible engagement and pricing models, spanning resource augmentation to TaaS (Testing as a Service) with outcome-based pricing
- Field-proven Concert™, RRBT, TestGrip and TestFrame™ global delivery testing methodologies
- Testing tool independence (experienced in using all leading vendor and open source tools)
- Outstanding client satisfaction ratings as measured by our Client Satisfaction Assessment Program
- Vast experience across multiple sectors, including telecom, health, banking, government, insurance, etc.
- Collaborative and flexible work style and well-defined governance
- Strong alliances with third-party tool providers such as HP, IBM, Open Source, etc.
Another key advantage is our Automation Test Service Management (ATSM) and Global Testing Services frameworks, which drive efficiencies and excellence throughout the testing life cycle. These frameworks enable our testing professionals to achieve the following:
- Leverage industry-leading, open source test management and execution tools
- Achieve automation in a matter of weeks, not months
- Make automation scalable by enabling our manual testing staff to automate with zero coding required
- Achieve automation percentages ranging from 40-90% in each current release of testing
Both frameworks enable CGI to reduce clients` costs and time to market without sacrificing quality.
What we offer
CGI`s Global Testing COE offers comprehensive quality assurance (QA) and testing services, including the following:
Strategic consulting and quality management
- QA/TMA testing maturity assessment (CMMi)
- Future state model and implementation roadmap
- QA/testing center of excellence implementation
- QA/test policy implementation
- Process analysis and improvement
- Test factory consulting
Managed testing services
- Application test factory implementation and operation
- Managed test environment
- Managed test tool operations
- Business acceptance management (BAM)
Test management and execution
- QA/testing project management (planning, management, execution, training)
- QA/testing global delivery
Performance
- Load and stress testing
- Scalability and volume testing
- Performance monitoring and tuning
Security assurance
- Vulnerability and penetration testing
- Application infrastructure testing and hardening
- Application security consulting
Automation
- Automation assessment, strategy and implementation
- CGI ATSM and GTS automation frameworks
- Technology-specific automation solutions (e.g., ERP, SOA, TIBCO, SAP, etc.)
- Model based testing
Specialized
- User acceptance and operational readiness testing
- Accessibility, usability and privacy testing
- Test infrastructure and test data support
- Mobile application and handset testing
- Agile and testing certification training (CAT, ISTQB/CSTE)
- Regulatory and compliance testing