Repair and Refurbishment Services
Even though NEOTech focuses on returns avoidance, we have managed to keep our repair depot active by offering the service for our customers as well as for depot-specific customers. NEOTech provides these customers with a wide range of aftermarket warranty and non-warranty services including repair, replacement, and refurbishment. Our information systems integrate seamlessly with customer systems to ensure real-time repair status visibility as well as help manage availability of spares and subassemblies. Repair depot turnaround time can be customized to address your end customer retention requirements. Our e-waste recycling program ensures products are disposed of in accordance with applicable disposal laws. Finally, integration with NEOTech’s production facilities allows our repair operations to leverage engineering expertise, internal systems and industry-specific quality certifications, yet provide highly customized repair depot support.
- Warranty and non-warranty repair services
- Component-level and process-level failure analysis to uncover operational efficiencies
- Service upgrades to latest revision
- RoHS-compliant or leaded production support
- Class 100K machine shop for delid and repair of sensitive microelectronics
- Serialization and custom tracking support integrated with packaging at final test
- Remanufacturing and refurbishment services
- Aviation
- Defense
- Energy
- Medical
- Space
- Seamless integration with customer data management systems and supplier electronic data exchanges
- In-house bin system for customer managed inventory
- Supplier managed inventory
- In-house customs brokerage service to support our global customer base
- Emergency cross-shipments
- Product returns and repairs management
- Product history and customer traceability recordkeeping
- Spares stocking and inventory management
- Recycling and e-waste management
- Distribution center restocking