Repairs & RMA Services

AXYS can coordinate the logistics required to service or repair systems, and can also provide annual service contracts to help mitigate any downtime due to system wear over time. Depending on the nature of the work, service can be performed in the field or at our manufacturing facility.

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Repairs
A service and production laboratory is located at AXYS’ head office in Sidney, B.C. Canada. These facilities are capable of repairing all of our manufactured instrumentation. Modifications or repairs to any of the aluminum buoys are easily accommodated at nearby fabricators. Should your AXYS equipment require repair or assessment, please contact our Customer Service Department for assistance with the return of equipment (RMA).

Spares
Over the lifetime of a buoy or met system, components and sensors will need to be replaced. AXYS can provide spares on request and/or advice on spares to keep in stock to minimize the risk of downtime.