Retail Services
Revolutionary changes – this is what the Retail sector has been witnessing of late. As a retailer, you are bound to witness that the lines across channels/ touch points – online, mobile and in-store are blurring while customers turn ubiquitous. More options, quality, affordability, on-time delivery and memorable-class experience are modern day demands of your customers that increases day by day whether they shop in-store or on the go through mobile. If you don`t deliver, you are simply not there. Such sensitive and demanding customers, hyper competitive environment, increasing labour costs and other retail issues are challenging your entire retail logistics managing capabilities like never before.
Technology is certainly helping many progressive global retail outlets to survive the onslaught of ‘Change`. Whether to build new digital capabilities, go mobile, integrate them seamlessly with your in-store technology, deploy top class CRM or design a full-fledged field service management software, IT has enabling retailers to cash in on the new opportunities while simultaneously tackling the challenges decisively.
We at ZSL have been a trusted and proven IT enabler to many global retailers. Our host of innovative and advanced services and solutions is designed specifically to address the nuances of the retail industry. They help you improve efficiency levels, increase productivity, satisfy your customers and augment the bottom line. From our established FieldPower, an advanced customizable and integrate-able Field Service Management Software to our Mobile Solutions and services, we have delivered retail services and solutions that enable our customers survive, sustain and grow.
Our panel of industry-specific subject experts consults and assesses your business needs before strategizing your IT requirements. They collaborate with you and our project heads to deliver glove-fit solutions and services.
Our Retail - Specific Services include :
- SharePoint for Retail
- End-to-End Mobility for Retail
- Microsoft Dynamics for Retail
- Big Data Analytics
We have the abilities to develop solutions from ground-zero or provide off-the-shelf proven solutions like Microsoft Dynamics; ZSL`s FieldPower and deliver them on-premise or on–cloud. Besides our solutions are technology agnostic and integration ready with existing or new applications.
ZSL`s FieldPower for Retail
As online sales grow, it is imperative that you deliver the right product to the right customers for the right price at the right time, every time. ZSL`s FieldPower exactly helps you to do this effectively and efficiently. It enables you to schedule the assignments of your field service resources optimally so that you can send the right person, with the right deliverables to the right place at the right time at the lowest cost and with the highest quality. You can manage, track, reroute your resources, optimize service management chain and deliver better field service.
ZSL`s Mobile Solutions for Retail:
ZSL`s winning mobility services and solutions are helping many retail clients set and get the maximum out of their mobile strategy, evolve and keep up with the changing mobile technology, mobile- interact with customers, integrate mobile seamlessly into their workplace and manage the entire mobile infrastructure securely. From building highly interactive portal or website for your digital store to running mobile campaigns to promote your brand, we can deliver advanced mobile solutions that are just perfect for you. Also we offer you our off-the-shelf, Mobile Loyalty Program, which enhances your brand loyalty initiatives.