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Service and Local Site Operator (LSO)
We go above and beyond for our customers and look after your equipment as if it was our own. With a team of 7 experienced engineers, you can rest assured that all of your KPI’s will be achieved as we strive to exceed in all that we do.
With a 100% call out success rate and unrivalled technical support, the difference of our customer experience is “night and day” according to one City Council – why not ask us for a reference today?
What’s more, you can combine your Service, LSO and Data contracts to achieve the highest data capture of all. By dialling your sites early morning & lunchtime, we can dispatch an engineer from our team within the hour for a same day repair. As a manufacturer, we have more engineers on site than most other companies ready to assist you with technical support, repairs and spare parts.
Our engineers are fully trained on all ambient air quality analyser brands including: Aeris, API, Casella, Ecotech, FIDAS, Horiba, Met One, R&P, Thermo and Envea