Service and Maintenance by ERC

Maintenance and service management
The satisfaction of our customers is our highest priority. We therefore advise you comprehensive on spare parts, maintenance and service for our additive dosing systems, SNCR, SCR and burner systems. An inspection and maintenance programme created by us specifically for your system includes the inspection of the DeNOx and/or burner systems, which is necessary due to operational, safety and regulatory requirements. Your requirements set the direction in the planning of our services. We coordinate each contractual and service element with you after an exact analysis of the situation. Our experts with long-term experience can also assist you in maintenance planning. Highly skilled and continuously trained service technicians as well as strong network of reliable service partners and high performance methods guarantee the efficiency and quality of our maintenance solutions and the execution of all service works.

Remote maintenance
We offer remote maintenance of your plant as a special service. We also provide the necessary infrastructure and organise the provision and set-up of data cables, transmission technology, and network access.

Spare parts
We guarantee smooth and quick supply of quality-assured original ERC spare and wear parts for ERC DeNOx and burner systems for the entire service life of your plant. We take over the arrangement of complete spare parts packages up to the procurement, delivery and on-site installation of spare and wear parts.

Fault rectification
Faults are not only annoying; they cost money. They must be eliminated as soon as possible, particularly in case of burner and exhaust gas purification plants, which usually must offer round the clock availability. The highly qualified employees of ERC Technik support you with telephone assistance for quick fault remedy. We undertake technical clarification up to complete creation of a processing concept for fault rectification. On request, we can also provide
on-site service.

Emission and temperature measurement
ERC Technik supports you in technical emission configuration of your plant. We assist and support you in the official measurement process in accordance with the German Federal Emission Control Act (BImSchG) and act as an intermediary with officially accredited monitoring institutes.

SO3 measurements
ERC Technik offers a new, innovative, and affordable solution for the measurement of the SO3 content in flue gases from oil or coal-fired plants. The newly patented measuring process is called SO3-Quickspot. This device helps in monitoring the risk of corrosion of heating surfaces and in the correct dosing of our proven additives for corrosion reduction.

Injection tests and field tests
For the optimisation of existing plants, ERC Technik conducts injection nozzle tests and field tests on site at the customer`s premises. In the process, the use of our DeNOx additives for flue gas development in the SNCR process and the dosing of our burn-off enhancers are tested prior to permanent installation. In addition, the right additive, or the right additive mixture, can be determined and the necessary dosage can be specified before the plant optimisation. Then those test results are the basis for permanent plant optimisation with fixed installations.