JAG Jakob Ltd.

Service Level Agreement SLA

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We offer service contracts with specified service features and agreed quality of service. An SLA contains the agreed plant- and client-specific services allowing the plant to be operated long-term with maximum effectiveness and to be expanded and upgraded at any time.

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  • Services tailored to the plant and client requirements
  • Service guarantees
  • Maximum system availability and productivity across the entire service life
  • Maximum overall equipment efficiency (OEE)
  • Value retention of the process plant and control system