Product Installation
The icListen family of products are easy to install. For those who feel more comfortable using a system checked out by the manufacturer, we will be happy to install and test the system in your environment.
Contact us or the
distributor in your area for a commissioning estimate.
Product Training
On-site or video-based training is available to users of our products. Although these products are easy to use and install, training ensures that users get the maximum benefit from their investment. Annual training is also available for upgrading and for new users. Ocean Sonics will be happy to train on your premises or at our office in Nova Scotia.
Contact us to learn the best way to get your users up to speed.
Product Integration
Not sure about the best connectors to use? Having trouble making all your instruments work together? Our experienced designers have been designing and integrating diverse marine instruments for two decades. Whether it’s a special cable, software that bridges a compatibility gap or special mounting needs, our engineers will come up with an affordable solution.
Contact us about system integration with our products.
Contact us to learn the best way to get your users up to speed.
Product Service
Our products are warranted for 12 months from delivery or commissioning. Accidents happen. If your product needs service, it will be repaired quickly at our office in Nova Scotia. If you suspect it’s something in the system, a technician can make site calls. Annual instrument maintenance ensures your instruments are in top condition and ready for deployment, including any required upgrades.
Contact us for more information.
Product Calibrations
All icListen Smart Hydrophones are pre-calibrated by our engineers at the office in Nova Scotia before shipment. Each hydrophone comes with a calibration certificate indicating the data when it was tested and the outcome of the calibration test. Ocean Sonics recommends recalibrating your icListen Smart Hydrophone every 24 months.Standard Calibration Information for Each Product
a. HF (Standard or X2), In-air calibration at 25 Hz, in-water calibration from 10 to 200 kHz
b. AF (and AFL), in-air calibration at 25 Hz
c. LF, in-air calibration at 25 Hz
(Please contact us for a quote if you would like different parameters)
