Services For Manufacturers
The subject of quality is of ever-greater importance for manufacturers. Current repair projects demonstrate the complexity of the supply chain and the risks of the remediation of defects. The cost per module is considerable and scheduling, liability questions, communication, logistics, downtime payments and the actual repair process all require special knowledge. Suncycle offers from project management to operational execution everything from one source.
But aside from specific repair projects, the regular after-sales procedure also provides great challenges for the manufacturers. Suncycle can help develop a standardized process with clear interfaces to existing structures. We act as partner of the manufacturer and offer complete solutions at fixed prices. Protecting the brand of the manufacturer is our utmost concern.
Quality control of course starts at the factory. Suncycle offers the implementation of external controls at the production location, but also spot checks along the supply chain, for example after the receipt of the goods at the place of delivery. The costs of quality measures not only lead to improved customer satisfaction, but also reduce the future liability risks.
To all forms of collaboration applies: we integrate seamlessly into your process chain and offer you the maximum transparency and retention of control.
Suncycle services for the manufacturer in overview:
- After sales service (integrated into your workflow, as partial support or as a complete solution)
- Quality checks on new modules (at the plant or at the location of your choice / as spot checks, or complete) incl. documentation and customized repair of damage
- Implementation of repair projects, incl. appointment of installers, coordination and dealing with distributors and customers
- Repair and service
- Storage and logistics services