Smart Monitoring Option RemoteCare

• This smart monitoring prevents downtimes and ensures that the instrument is up and running.
• If a service case happens to occur, your Leica Service team can solve it remotely in more than 30% of the cases thanks to information made readily available by RemoteCare.
• For all cases, the documented data gives us the relevant information needed to get the instrument back in operation quickly.

RemoteCare is safe. It utilizes state-of-the-art Device Relationship Management technology to securely communicate in real time with Leica’s Remote monitoring platform across an encrypted internet connection.

RemoteCare transmits only diagnostic information about the instrument which helps us to provide you with faster service.

Certain products and services may not be available in all countries. For more detailed information, please contact your local Leica Microsystems consultant.