Strategic Communication
We identify the stakeholders, issues, landmines, and resources. We then build the messages, tools, formats, and timelines. We craft the action plans that deliver successful outcomes for both clients and communities. Strategic communication means developing a communications plan of action that will get the right message to the right people and encourage further dialogue to help inform decisions. Strategic communication is a two-way street where listening to the message coming back is equally important and influences the timing and style of the response. Normandeau Associates excels at this. We know the audience. We craft the message. And most importantly, we listen. We listen to the needs and goals of the client and understand the demands and dynamics of the community and stakeholders.