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Absstem - Support Services
Our sturdy and reliable oxygen and nitrogen generators keep the heart of your business beating. But like every machine, they do need periodic maintenance in order to derive the best performance and prolong their life. We go the distance in being more than just a nitrogen or oxygen generator provider; we join you on your path to success. With Absstem Shield, our team focuses on providing instant servicing & repair without compromising the quality of the product.
Protect with SHIELD
We understand how important it is to keep your nitrogen and oxygen generators running in an optimal condition at all times. With an efficient aftersales support system, we immediately assign a certified service engineer to resolve your issues , within just 10 minutes of you reporting them.
About AMC & Service PartsSign up for the Annual Maintenance Contract (AMC) and get access to diagnostic checkups and functional maintenance to keep all the products running smoothly for longevity.
For when smaller parts require change, we provide assistance over video calls by our certified service engineer for your operator to efficaciously carry the job out.
Get SHIELD NowYou can get your nitrogen and oxygen generator(s) covered with Absstem Shield in a few simple steps:
- Enter your details to sign up for the Shield AMC.
- Choose the type – Complete or Premium
- You’ll hear from us whenever your equipment needs a maintenance
- On the scheduled day, our certified service engineer, will visit
In case an issue arises, reach out to us and our support team will assist you promptly. If there is something that can’t be fixed remotely, an on-site visit will be arranged for you immediately.
We offer flexible payment terms. You can choose among options to pay monthly, quarterly or bi-annually via your preferred mode of payment.
About AMC & Service Parts- The installation and commissioning part is carried out in 2 simple steps:
- The SHIELD team, along with yourself can mutually decide on a suitable date & time.
- A certified service engineer visits and completes the installation.
The IQ/OQ Certification is custom-made providing you with a profitable and well-organized solution to complete and sustain compliance. We also provide full certification to document the process, ensuring perfect compliance evidence.