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Technical Support Services
We work diligently to make sure ScrapWare serves you without a glitch. We back our solution with responsive, reliable support to quickly help you resolve any issue—24 hours a day, seven days a week. You’ll never wait on hold just to talk to a robot. Whenever you call, a friendly team member will promptly reply and assist you.
A small business spends an average of 6.4% of annual revenue on IT expenses. Still, too many recycling software providers undervalue support, remaining available only during business hours, if then.
Not ScrapWare. We recognize that responsive support affects your IT investment and your bottom line. When we asked customers what’s most important to them in a software solution, “accessibility and timely support” was the most popular answer by far.
That’s why we’ve deliberately shaped a thorough, integrated support system that outranks all others in the industry. As a ScrapWare customer, you’ll have peace of mind knowing you can rely on us for professional support that gets you back up and running in no time. Getting up to speed on ScrapWare is a breeze with ScrapWare University, our online training program. It allows staff to become familiar with ScrapWare on their own time and is designed to help them retain information fast.
