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Utility Bill Auditing Services
Unlike utilities, unregulated suppliers operate in a competitive market without a guaranteed rate of return. Suppliers cannot simply pass along the costs of system upgrades, like a sophisticated billing process. As a result, supplier invoices in deregulated markets often contain more, larger errors than utility invoices.
Summit Energy’s utility bill auditing service identifies and resolves invoice errors by verifying the official invoice charge against our independent recalculation of the charge.
If this process reveals a billing error, a Summit energy consultant immediately resolves the issue on your behalf. We also work to prevent future errors by proactively communicating with utilities and suppliers to resolve common issues.
All utility bill auditing details are catalogued in Resource Advisor, Summit Energy’s award-winning online energy management software. Being able to access this information via the web allows you to check the status of billing error identification and resolution.