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Virus Filtration Technical Support Service
The Virus Filtration Technical Support Service provides specialized assistance for virus filtration processes across various scales, including lab, clinical, and commercial. The service offers both on-site and off-site support, which is crucial for ensuring the integrity and effectiveness of viral removal in pharmaceutical and biotechnology applications. On-site training and Planova workshops are available to enhance technical understanding and operational efficiency. Additionally, the service includes Viral Clearance Study Service, an essential component for regulatory compliance and safety assurance. The approach is tailored to the specifics of the client's processes, enabling customized and responsive support that adapts to distinct operational requirements. The service aims to facilitate efficient viral clearance, optimize process performance, and uphold rigorous safety standards necessary for product quality in the life sciences sector.
We build our reputation as a reliable company not only through our products, but also through the services that our virus filtration expert team delivers. As the pioneer of virus filtration technology, our team is always driven to apply technical expertise in maximizing the potential of our service offerings ranging from technical support and consultancy, regulatory support, and sharing of scientific knowledge. We would like our customer to rely on us in ensuring biologics safety and manufacturing efficiency, from lab-scale trials to commercial production.
On-site Support
Lab Scale
We conduct lab-scale trials at customer sites whenever requested, and we try providing all the necessary equipments to provide customers with greatest convenience. Based on the results of these lab-scale trials, we can estimate the required membrane surface area of the virus filters needed for commercial production scale processes and can determine the optimal conditions for the achievement of process economy and efficiency.
Clinical Scale
We provide installation support for the larger sizes of our virus removal filters when processes are being scaled-up. At this scale, process automation can be achieved using the standard or custom skids we offer. In addition, we also support customers’ virus validation studies at contract laboratory organizations (CLOs).