Visibility & Control Services
Digital transformation in companies also involves a transformation of the way in which they manage IT infrastructure and services. In this new context where virtualisation paradigms, software-defined networks, hybrid environments and machines with connections to the Internet prevail, it is essential to have solutions that offer advanced visibility and control capabilities over what is happening in real time to your infrastructure, applications and services to allow for efficient management, agile reactions to problems, a reduction in resolution times, and an improved decision making process.
We have extensive experience in designing and deploying operation support system (OSS) and business support system (BSS) solutions, among others. We provide tools to implement the processes defined in the organisation; smartly managing the life cycle of the organisation’s assets; monitor the availability and performance of services using traditional techniques and new trends, such as telemetry; detect, prevent and even predict failures by applying artificial intelligence techniques; orchestrate and automate resources provision; measure consumption and control expenditure in new environments…