The rigorous demands of Auditors and Regulatory bodies can mean that even new equipment still under warranty must be checked to show that its still performing to manufacturers specification. With this in mind, Metrohm provides you the option of taking out a warranty extra contract at the point of sale. This type of contract is payable in advance and runs alongside your warranty. Before your 12 month warranty expires, an experienced Metrohm engineer will visit your site and perform a full inspection. This includes an electrical and mechanical inspection and operational check. On completion of the work, the engineer will issue a certificate of performance for your records. After 1 year this contract automatically changes to a Standard Service Contract at a reduced premium. There is the option to upgrade your level of cover. See Instrument Service Contracts for more information.
