Expect more from your compliance and support services

Taking care of support and compliance services that clients choose not to do themselves doesn’t make us different. The way we deliver our services does.

We’re structured to get closer to your business. It means we give our teams better supervision on site.
It means we offer a solution before an issue crops up. It means we give you more reliability, more support, more ideas, more flexibility.

“MSS gives its people good support, has a proven management structure and looks for continued support in the service they supply, which is why we work with them.” Jeff Seaward, SCA Hygiene Products Tissue Ltd.

It’s about your needs, not just what we can offer

Our relationships with clients work because they’re based on insight, transparency and continuous improvement. By focusing on the very specific needs of clients and fully understanding their processes and objectives, we’re able to develop tailored, cost-effective solutions – not packages that are ‘off the shelf’.
We constantly evolve our services to meet changing requirements, and ensure service levels remain high by getting feedback.

We’ve invested time and money to make sure all our people are well trained, motivated and supported. Our expert teams handle tasks across different working environments, helping to create and maintain surroundings where people feel safe. The fact that we come into contact with different environments means we can apply the lessons we learn in one sector to another which is facing similar challenges. We adapt, adopt and innovate for our clients.

Our story so far

Based in South Wales, with offices in Cardiff, Bolton and Plymouth, we started MSS because the time was right for a fresh look at the way support and compliance services are delivered. Our performance means we’ve retained clients, grown contracts and won new business across the industrial, commercial and public sectors. Now we work with clients such as Siemens, the BBC and Sodexo, plus a large number of housing associations – take a look at Our Clients to find out more.

Water Treatment Services

Our specialist areas include: