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BlanccoMobile Diagnostics for Remote Support Call Centers

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The Blancco Remote Support Mobile Diagnostics Solution empowers your customers to self-diagnose errors while seeking assistance from your support agents. By providing your customers with the ease and convenience of an on-device diagnostics application, downloaded from the App Store or Play Store, your customers can pinpoint the source of device issues and resolve them. Our easy-to-use diagnostics application guides them through a seamless process on up to 52 diagnostics tests, reducing the time and costs spent by your support organization.

  • Improve time spent diagnosing malfunctions
  • Optimize long-term performance of mobile devices
  • Reduce the quantity and complexity of customer service complaints and repairs
  • Save time and money on personnel costs