Critical Situation Management, Inc. (CSM)

CSMVersion Six Sigma -Busness Management Software

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Six Sigma is a busness management strategy that is being widely adopted across many industries as a means of improving quality. The goal of Six Sigma is to improve the quality of processes by minimizing variability and removing the causes of problems. 4command does precisely this. By codifying your business rules in knowledge bases, and delivering situation-specific guidance in real time to precisely those who need it, 4command puts intelligence and muscle behind your commitment to consistency.

4command isn`t for everyone. It isn`t for organizations that value human whims over quality. It isn`t for organizations that value the easy path over customer satisfaction. It isn`t for organizations whose goals and values evolve with each shift.

On the other hand, if your organization:

  • is serious about standards
  • values accountability
  • strives to achieve the highest possible quality levels in every process
  • seeks to minimize defects
  • is not afraid to invest in doing things the right way,

for these types of organizations, 4commandcan be a key enabler of the excellence that you seek.

The question is whether an organization`s commitment to quality is real or merely lip service. For those who take quality seriously, 4command is a serious solution that will pay for itself by the results that it helps you achieve. It requires a commitment and an investment, but the rewards are measurable and significant.