INTEGRIS LIMS GmbH

INTEGRISVersion iLIMS CRM -Customer Management Software

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iLIMS is a comprehensive solution designed for laboratory management, offering integration capabilities with various commercial extension modules such as CRM, sales, project management, and accounting. This makes iLIMS adaptable for use in contract laboratories where it can effectively map the complete value-added process. From sample reception through to invoicing, the system ensures seamless operations without media interruptions. The integration of these modules allows laboratories to streamline processes, enhance efficiency, and maintain a singular, cohesive system for all laboratory management tasks. iLIMS is particularly beneficial for contract laboratories aiming to reduce redundancy and improve accuracy in their workflows.

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  • The iLIMS CRM gives comprehensive support for your business processes in the area of sales, marketing and service. This provides you with the foundation for long-term marketing of your range of services, adapting them to individual customer needs and incorporating industry-specific requirements.
  • Our CRM software automatically differentiates between business partners, prospective customers, clients, partners and suppliers.
  • You can use our CRM software to record contracts and partner definitions, and to map and manage group structures.
  • A core feature of iLIMS CRM is the management of activities such as emails, telephone calls, conversations, meetings, appointments, visit reports, as well as offers, projects and contracts.
  • With iLIMS CRM, you can create sales campaigns flexibly, execute them, and then evaluate the data.
  • The iLIMS CRM integrates flexibly into your existing IT landscape. Bidirectional connection with Microsoft Outlook, David/FX or Lotus Notes is provided for this purpose.