Civica
TranSend - Version ePOD -Electronic Proof of Delivery Software
FromCivica
Improve delivery accuracy, compliance and customer satisfaction. Customers demand instant access to delivery status information. But with social distancing guidelines and the current driver skills shortage, fleet and delivery operators must become proactive in managing their delivery processes.
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TranSend, our electronic proof of delivery (ePOD) and cloud-optimised route planning software, helps transport and logistics operators reduce the time and cost involved in managing deliveries and collections. It removes paperwork and improves data accuracy so that you can comply with your business processes.
Boost cash flow and increase profitability
Capture indisputable proof of delivery (POD) for faster invoicing. Record confirmation with location, date and time, signature and image with Android or iOS mobile devices. This is automatically updated in your office systems to allow same-day invoicing based on what was actually delivered.
Record any shortages or damages with scanning and photo capability. Update your POD in real-time and generate customer receipts on site. This allows returns and replacements to be processed the same day, improving customer satisfaction, invoice payment and cash flow.
Proactive supply chain delivery and collection management
Get complete visibility of your routes and delivery status with TranSend ePOD. Capture all events and exceptions as they occur and track the driver’s compliance against the planned route. Manage delivery issues as they arise through jeopardy alerts. And predict ETAs using live traffic information to generate automated customer updates by email or text message.
Why choose TranSend electronic proof of delivery software?
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Saves time and money by reducing customer claims and providing self-service
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Improves visibility and control with a single view of route and delivery performance
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Automates paper processes through an intelligent workflow for accurate delivery management