ESI - Version TechNet Plus -Engineered Software

All program upgrades for the covered PIPE-FLO product
All major program upgrades are included with your TechNet subscription. You will be notified of all PIPE-FLO program upgrades in the TechNet Plus e-newsletter. You will also receive detailed instructions to download the upgrade and update your applicable PIPE-FLO licenses.

Phone-in Technical Support
Our TechNet Plus support desk is available on Monday thru Friday from 7:30 a.m. to 4:30 p.m. Pacific Standard Time or 10:30 a.m. to 7:30 p.m. Eastern Standard Time. When calling for technical support, you will speak to a support technician that can answer your questions and resolve your problems in a time efficient manner.

Priority e-mail Technical Support
You may also email your question, if you prefer or if your question arises outside of normal business hours. Go to the support section of our website and enter your question. A support technician will provide a priority response to your email within the next business day.

You can also log onto our Knowledge Base at http://www.eng-software.com/kb. Here you have 24/7 access to the same information used by our support technicians.

Access to new fluid data in the MKS Fluid Compilation
All PIPE-FLO Professional and Compressible customers with a support subscription will receive the Molecular Knowledge Systems fluid compilation. With your TechNet Support Subscription, you can download the new fluid tables as they are added to the MKS fluid compilation.

Discounts on our two day FLO-Master Training Seminars
As a TechNet Plus subscriber you can attend one of our two-day FLO-Master training seminars and save $200 off the regular price (This offer cannot be combined with any other offer).

Free PUMP-FLO Premium Subscription
As a TechNet Plus subscriber you have access to the PUMP-FLO Premium giving you latest in online pump selection. As long as your TechNet subscription is current you can use the PUMP-FLO Premium subscription service FREE.

The TechNet monthly e-newsletter
The TechNet e-newsletter is sent out to all subscribers. It lists the availability of all program upgrades, additions to the MKS Fluid Compilation, along with the schedule for Web seminars and FLO-Master training classes. We also provide helpful hints on using PIPE-FLO more effectively.