Incentive Processing Software

Incentive Processing Features for the Modern Utility
Create higher program conversions and adoption rates with the incentives that drive customer enrollment and participation –– all from within the Relay customer engagement suite.

Optimize Program Participation
Create higher program conversions and adoption rates with the incentives that drive your customer enrollment and engagement –– all from within Relay, our customer engagement suite.

Simple-to-Use Technology
Quickly and efficiently track, approve, and deny incentives for programs within one, intuitive, easy-to-use platform – Virtual Peaker. And with convenient-to-add suites like DERMS and forecasting, your technology stack is effortlessly scalable when your program grows.

Reduce Program Opt-outs
With Relay, you can reduce program opt-outs and drive enrollment with customer communication templates and rewards. Through our homeowner portal, utilities can track opt-out data to enrich and inform your programmatic strategies.

Hassle-Free Tracking and Reporting
Choosing and processing the right incentives can often be a headache. With Relay,  paying out incentives is a simple click of a button. Choose from a variety of options like checks, e-gift cards, gift cards, prepaid digital cards, donations, bill credits, or cashback.