Incident Management Software
Synergy's incident management capabilities empower security teams to handle incidents efficiently and effectively. With a user-friendly interface, creating, managing, and resolving incidents is streamlined, ensuring quick response times and thorough auditing.
Create Incidents with Ease
Instant Incident Creation
Initiate incidents with a single click, capturing crucial data and evidence in real time.
Comprehensive Data Management
Easily annotate, review, and store video clips and other relevant information, ensuring all data is accurately documented for investigations and compliance.
Respond Effectively
Guiding Operators Through the Right Response
Our Workflows feature ensures accurate, consistent, and deliberate responses to alarm events that remove confusion during high-pressure situations and ensure compliance with regulatory authorities.
Workflows can incorporate custom forms, diary tasks, contacts and routines.
Manage and Collaborate Anywhere
Web-Based Access
Synergy offers web-based access, allowing security personnel to manage tasks and incidents from any location.
Mobile Task Management
The mobile app enables you to conduct patrols, assign tasks, and respond to alerts seamlessly, ensuring coordinated and timely responses.
Remote Camera Sharing
Securely share live camera feeds with remote teams or external agencies, enhancing situational awareness and coordination.