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Microlise - Journey Management Software
Journey Management allows transport office and customer service users to monitor the status of trips against schedule, in real-time, as the route unfolds, facilitating the delivery of proactive customer service. The product also improves planning through `planned vs actual` route comparison.
Journey Management is a telematics product that provides the insight and visibility to debrief drivers by exception against route and schedule adherence, reduced mileage run. The comprehensive reporting suite within Journey Management allows for more effective planning which can be further enhanced through integration with most third party route optimisation tools.
Transport office and customer service users can monitor the status of trips against schedule, in real-time, as the journey unfolds. This facilitates proactive customer service, where any issues identified can be either addressed or customers alerted before they become aware through a missed or late arrival.
- Reduce wasted mileage
- Compare planned vs actual
- Deliver proactive customer service
- Reduce vehicle wear 5 tear
- Supportplan optimisation
- Gain visibility of assets
- Reduce carbon emissions
- Real-time visibility of the fleet vs schedule
- Journey playback
- Accurate eta prediction
- Customer service board
- Delivery-on-timekpi reporting
- Industry standard third party optimisation tool integration
- Arrivals/departure boards
- Comprehensive reporting suite
- Route/schedule adherence debrief
- Automated sms/email notifications
- Planned ws actual kpi reporting
