- Home
- Companies
- Mobiess Ltd
- Software
- Mobiess - Integrated Mobile Work Order ...
Mobiess - Integrated Mobile Work Order Management Software
Service Master from Mobiess is a market leading independent mobile field service app which enables organisations to communicate task activities, timesheet information and status updates with their mobile workforce in real time.
Service Master – our mobile field service software – gives you real-time information around job execution giving you a clear picture of what is happening on-site. It lets you monitor the progress of each job in real-time against customer commitments and manages status alerts and information around your engineer’s location, availability and estimated time of arrival.
Service Master allows you to gain project-wide efficiencies through streamlining and automating field service management processes such as work order dispatch, allocation and job completion – all helping to reduce operating costs.
Heightened data visibility helps you to improve the service to all of your customers. Faster access to critical information not only enables informed decision making but helps you to deal with customer queries quickly and more efficiently.
An improved level of data integrity also supports predictive and preventive maintenance, helping you to schedule on-going work for customers. Automated workflows and reduced paperwork allow mobile workers to focus on the job at hand. Point of Work Risk Assessments and a Hazards Register also help you improve field safety.
- MULTIPLE PROJECT SUPPORT
- REPORTING AND ANALYTICS
- OFFLINE ACCESS
- STOCK AUDIT
- NFC/RFID, 1D + 2D BARCODES
- GPS MAPPING AND TRACKING
- TIME & EXPENSES
Hard Services
Reduce unnecessary revisits, time to invoice and improve payment turnaround which allows mobile workers to focus on the job at hand.
Soft Services
Almost identical to its more complex partner product (Hard Services) but with a smaller application footprint and simpler set of operational features.
Improve Workflow
Allocate expenses to tasks or let managers have access to overhead expenses and allocate costs to central costs centres. Supports multiple tax groups and mandatory pictures for all receipts.
Multi Time Records and Task Assignment
Our mobile time and expense tracking helps organisations of all sizes gain more control and manage costs.
Support for Remedial and Adhoc Tasks
Create new remedial and adhoc tasks. Accept, reject and self-deliver tasks based upon roles. Send live events and photos immediately to your host CAFM system.
POWRA and Hazards Acknowledgement
Service Master supports Point of Work Risk Assessments and Hazards Registers, improving the safety of your engineering teams.
Stock Management
Allocate Stock and Consumables to Tasks and allow Point of Work Stock Audits.
GPS Tracking
Support for GPS mapping background location tracking of assets and technicians. Access to location details, date, and time stamps, plus travel speed.
Compatible with Mobiess Insight
Service Master fully supports the integration of our digital inspection and auditing platform, Insight.