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Omnex - Problem Solver Software
Effectively tracking issues, concerns, and knowledge are part of an organization`s continual improvement strategy. When an issue is raised by a customer, management will want to receive status updates on whether the concerned team has started working towards resolving it on priority. Omnex’s Problem Solver aids as a common tool and knowledge bank to track, manage, and resolve problems. Problem Solver is designed to be a single repository of all internal and external problems. Acknowledging Integrated Management Systems, we have developed our software to handle a variety of quality assurance (external and internal), environmental, and health and Safety issues.
We comply to:
- ISO 9001:2015
- IATF 16949
- Aerospace AS9145
- ISO 13485
- ISO 14001
- ISO 45001
- FSSC 22000
Manage Problems and Incidents
- One comprehensive, integrated tool for all problems and incidents.
Track Closure of Investigations
- Define timelines and metrics for problem resolution, from the problem itself, to: containment, correction, corrective action, reporting, all the way to closure.
Problem Solving Approaches
- Respond to customers in preferred formats, including: 8D, 7D, PRR, CAR, LO, Advanced CAR, or “Just-do-it” formats defined by the customer.
Problem Solving Tools
- Utilize 5Why, Is/Is Not, 5W2H, Cause and Effect Diagram (Ishikawa/Fishbone) seamlessly.
Linkage to FMEA
- Connect 8D/Problem Solving to FMEA, linking detection to prevention.
Supplier Corrective Action
- Empower suppliers to complete supplier corrective action.
Escalation to Closure
- Ensure escalation to ensure effective closure.