QAD - Field Service Management Software
While most procurement teams are performing effectively, enhancing performance requires the right technology to automate sourcing processes. Unlock sourcing value by minimizing risk and reducing costs with capabilities designed to support complex sourcing needs.
Action Requests Management
Tracks and resolves all service incidents seamlessly, from order to depot repair, improving response times.
Service Contracts & Warranty Tracking
Provides detailed coverage at the product level, ensuring accurate entitlements and reducing disputes.
Depot Repair & Return Management
Streamlines return-to-base repairs with integrated RMAs, quotes, and reporting for cost-efficient service.
Real-Time Technician & Inventory Visibility
Gives instant insight into resources, improving scheduling, spare parts usage, and customer satisfaction.
Mobile Access with Integrated Reporting
Empowers field teams to update records, access data, and capture costs directly from the job site.
- Accelerate and Elevate Service Delivery
- Dispatch the right technician, the right parts, on time, and reduce downtime and customer boost trust.
- Maximize Resource and Inventory Efficiency
- Gain real-time visibility into parts and equipment to reduce downtime and speed service.
- Improve Service with Access to Data
- Eliminate doubt and delayed entry with in-field access, improving onsite service and office insights