CFS WorX - Real-Time Intelligent Monitoring Software
CFS WorX ™ Real-Time Intelligent Monitoring; CFSWorX provides real-time monitoring of connected equipment, whether that be on-premises or via the Internet of Things. When any such equipment goes into an alarm state, CFSWorX uses intelligent algorithms and a customizable weighted scoring system to determine which field worker is best for the maintenance task – based on factors such as their location, schedule, availability, and skill level – and then sends a notification to the field worker’s mobile device for immediate action.
Escalation and Accountability
Notifications can be delivered via email, SMS, or through the CFSWorX mobile app via push notification. The technician can then either accept, snooze, or pass the alert to the next person. With workflow-based escalation and a comprehensive audit trail, CFSWorX is the next evolutionary step in connected field service apps.
