Version Digital Depot -Replace Spreadsheets and Paper With Cloud-Based Data and Automated Workflows

Digital Depot reduces the amount of paperwork you process. By replacing paper forms and spreadsheets, Digital Depot cuts down the time spent re-keying information and chasing people on the phone, and reduces the amount of lost data and errors associated with paper-based processes.

By creating end-to-end digital processes covering customer contact, process management, optimisation and mobile data, environmental teams can dramatically improve the efficiency of service delivery. Digital Depot allows you to automate and optimise work so that outcomes can be achieved with fewer resources.

Our built-in workflows gives you everything you need to manage your most common business processes, such as missed bins, bin deliveries and assisted collections. No more post-it notes and paper forms, just a more effective way to complete your daily work.

By sharing operational information with digital customer service platforms, such as up-to-date calendars and service request forms, councils can improve service for citizens and reduce the high volume of calls they receive about environmental services.

To identify service issues, build better plans and coach staff effectively, service managers need accurate and timely information on which to base decisions. Digital Depot provides a common set of data across your service and systems to improve both day-to-day work and inform plans and strategy.

By using a digital solution rather than paper-based processes to plan and operate waste and recycling services, local authorities can reduce the risk of service issues and public disruption and be better prepared to react flexibility to changes, such as the Waste and Resources Strategy, that are coming down the line.