Salesforce - IoT Cloud Software
From Platform
Make customer interactions more meaningful by connecting everything to Salesforce and put your data to work. Grow your business in a whole new way by acting on real-time data from connected devices with context-driven actions. Take automation to the next level by enabling business users to easily create and manage orchestration rules with clicks and logic, not code. Automatically trigger actions to resolve customer issues before they even become aware of them and transform customer experiences proactively. Turn real-time IoT data into innovative strategies to better serve your customers through improved product offerings, customer service, marketing campaigns and sales strategies. Proactively engage with customers through automated workflows and triggered actions based on real-time data from devices, sensors, and applications.
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Key Features
- Intuitive rules engine
- Automated workflows
- Triggered events & actions
- Visual orchestration designer
- Deep learning & analytics
- Jeopardy alerts
Applications
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Commerce Redefined for Communications - Communications / Telecom / Datacom
Society’s digitization and technology’s continual evolution has left Communications Service Providers (CSPs) battling to measure up to customer expectations. Today, connectivity is a given, your digitally connected customers prize a great experience. Integrated solutions and value-added services are the new norm – delivered with speed, flexibility and convenience. But disconnected vendor stacks and custom developed solutions undermine your attempts to provide truly personalized and friction-free ...
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Commerce and Subscriber Management Software Solutions for Media - Commercial
Navigating the endless channels, evolving content consumption and non-traditional competitors in modern Media seems to grow more complex by the day. With traditional media dwindling and web, social and mobile skyrocketing, satisfying advertisers and increasing revenues has never been tougher. If you’re relying on disconnected systems, siloed data and manual processes to sell, deliver and manage your ads and subscriptions, matching up to your competitors or meeting customer expectations can be an uphill ...
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