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Summit Array Software - Septic Pumping Businessesand Other Work-Order Based Service Businesses and Trades
Software for work-order based service businesses, such as Septic Pumping, Plumbing, Sewer and Drain, Grease Trap Cleaning, Cooking Oil Collection, HVAC, and other similar work-order based service businesses and trades. Summit Array Software products have the capability to handle multiple product lines and multiple company divisions. Whether a single user or a multi-branch operation, we have software products to take your service business to a new level of efficiency: Summit Service Reminders Lite, Service Dispatch Lite, or Service Reminders Plus Dispatch (for core operational features without billing), or the Summit Service System Pro, Deluxe, or Premium (for extensive features with billing, customer accounting, and more). Available in Lite, Plus, Pro, Deluxe and Premium editions to meet your needs and budget. With Summit, you can start small with one of the Lite or Plus products and expand into the Summit Service System as your needs grow.
Customers & Job Sites
- Unlimited customers
- Unlimited job sites
- Unlimited work orders / service types
- Multiple customer/job search options
- Default settings by customer and job
- Multiple comment fields
- Custom-defined fields
- Credit limits and credit hold
- Disposal tracking, manifests
- Tank, drainfield, and related info
- Email, text, or print service reminders
- Auto repeat of scheduled service
- Work order history
- And more!
Dispatch Management
- Schedule calendar
- Drag & drop assignment
- Add technicians easily
- Emergency dispatch
- Route optimizing including disposal
- Google map views
- Smart Mapping technology
- Share with Mobile or route sheets
- Route progress monitoring
- Dynamic status updates
- Complete service history
- Diagrams, photos, and maps
Billing and Accounting
- Contract pricing
- Job completion in field or office
- Mobile card payment
- Email or print invoices, statements
- Commissions and reimbursements
- Accounts receivable
- Accounting and sales reports
- QuickBooks, Sage Accounting, tie-in (optional add-on)
Mobility
- Route overview
- Job site map
- Voice navigation
- Single tap calling customer
- Special instructions, job comments
- Access job site history
- Dynamic status updates monitored from the office
- Customer notifications: Completion of service or informing of issues
- iOS now, new Android coming soon!
- Job completion and payment receipt directly from mobile
Inventory Management
- Multi-warehouse inventory management (optional add-on)
- Technicians’ trucks = mobile warehouses
- Replenish from shop inventory
- Pick-list to draw from shop inventory to fulfill work orders
- Inventory committed when order placed
- Screens and reports for:
- Availability by type/warehouse
- Low stock/reorder warning
- Future commitments
- Usage history Reporting
- Multi-company/division/branch
- Scheduling reports
- Inventory management reports
- Accounting reports
- Sales reports
- Report writer (optional add-on)
Customer Web Portal
- No web site required
- Customers log in to:
- Modify account settings
- View, print, pay invoices
- Create job sites
- Request service
- Mark requests as urgent
- Web portal request reports
- Convert request to pending order
- Portal payment recap