Unicorn -Â Version VEST -System Supporting Communication Software
VEST is a system supporting communication with the public in the area of networks management and technical documentation. Thanks to our experience gathered during previous projects and our know-how in the area of technical documentation, deployment of the VEST system is able to change processes and make them more efficient without the risk of negative impacts that are usually associated with the implementation of a new information system.
The aim of the VEST system implementation is to introduce the automation of activities related to issuing statements. Full automation is assumed in cases where there are no conflicts detected with a company network and technical infrastructure. In other cases, harmonization of the process, tasks, and VEST system support will be ensured, in order to increase efficiency and convenience during processing. Flexibility and configurability of the system makes it possible to increase automation to up to 97%, based on the experience gathered, or in case of a change in company processes.
We offer and guarantee expert know-how and consulting in the area of statement administration. Design and optimization of statement processing is also part of the system implementation. We base our solution on future proofing, which means we design processes with a view to the future and we expect that the automation rate will increase. The VEST system is designed with a high level of flexibility and is ready to react to changes in internal company processes, as well as to the changes of the external environment.
- Detailed process management - decisions based on statistical data, performance management, flexibility to split the load
- Prioritizing applications according to the applicant and type – e.g. giving high priority to emergencies
- Synergy with other underground services and other partners
- Standardization and clarity of the applicant’s data
- Guaranteed deliverability of the electronic statement
- Gradual quality improvement of the graphic data fund depending on the need of full automation of the processing of statements concerning the existence of network lines
- Fast analysis of potential causes of emergencies caused by the constructors when compared to the request for a statement
- Up to 90% lower costs for statement processing thanks to digitization of processes
- Significantly lower ratio of manual work involved, eliminating needless activities
- Simplified communication with the applicant
- Cost savings and more efficient utilization of employees
- Staking – If a known utility line intersects a zone of interest, it is necessary to request staking of the utility lines in the field before the work starts.
- APD (Analytical Planning Data) – Finding out the location of the technical infrastructure for analytical planning data.
- Planning Activities – Passing data to authorised and unauthorised planners.
- Vest Administration
- Generating executive reports.
- Agent monitoring is used by administrators to resolve specific events in a given process, e.g. to move a request to another workflow step or to fully edit the request.
- From the central administration, the administrator can manage application access (using assigned roles and groups), registers, and binding tables.
- And other modules designed specifically to meet the needs of your business process.
- Three-layer architecture (Web, App, DB)
- Electronic Request Gathering Portal
- A single point of contact for applicants (to ensure that the customer’s request makes the rounds, rather than the customer themselves)
- Data entered by the applicant
- Unique identification of the zone of interest
- Marking the zone of interest in the map
- CBL (Central Business Logic) - Workflow
- Automation (full/partial) – assessing intersections with utility lines
- Automated transfer to processing (support for manual actions)
- Transferring data to groups, sending notifications, keeping track of your deadlines
- Statement templates
- Generating text and map documents
- Imposing fees
- VEST Client
- Modules as tabs in your request overview (Statements, Staking, APD...)
- Overview of all requests and their progress, user-defined filters
- Working with request details (application information, document management)
- Agent monitoring (Process Dispatcher – administration using "agents", setting up steps)
- Central administration (managing groups, users, registers, and templates)
- Reporting