Starlight - Waste Management Software

• Verify services with date, time, and geo-stamps to document completed services and blocked stops, eliminating needless return trips for alleged missed pick-ups
• Set system reminders when competitive contracts or your own contracts are expiring to make sure you’re securing the business you have and pursuing the business you don’t, at the right time
• Use Live Dispatch Map to monitor productivity per job site and send change orders to drivers.

• Utilize Starlight’s ability to upload addresses and service sites en masse to make the set-up of new municipal contracts a snap
• Give your customers access to their account via our web portal, allowing them to view and pay invoices, and much more
• Create instant reports on your routes and service lines to see where where you can optimize routes and driver productivity.

• Live dispatch, status and inventory controls let you match your trucks and containers with the shifting, on-demand requirements of roll-off to balance your team and driver efficiency
• Avoid lost revenues with the detailed checks and balances in our touch-screen driver application, assuring your drivers don’t miss pick ups or other billable activities.
• Communicate new orders, route changes, or customer changes in real-time, capitalizing on new opportunities and avoiding time lost for last minute changes that come in on the fly.

• Track services by toilet and bill per service, per toilet, or per gallon for tank pumping
• Seasonal stop service functionality lets you put services on hold when you may not want to remove equipment
• Analyze key business metrics for each customer instantly, assuring you can make critical changes quickly to serve clients and maintain your profit margins.

Use Starlight to track, profile, invoice and report in real time and in sync as materials flow through your facility.

Starlight’s Facility Management system measures, profiles, tracks, and reports on material flows in real time. Starlight is the only facility and scale system producing live material profiling and reporting for each individual load and from each individual point of origin. This is made possible by the seamless integration between Starlight’s hauling software and facility management products.

• Inbound and outbound materials tracking and invoicing
• Unattended/driver assisted weight capture
• Multi-scale and multi-facility reporting
• Point of origin and/or facility location taxation
• Minimum charges
• Detailed and customizable reporting by customer, point of origin, hauler, job site, material type, destination
• Complete billing system; customer and vehicle management, invoicing, payments, POS capabilities including credit card

• Materials are profiled and photographed by your team using a tablet as each truck arrives at the tipping floor. Customize your own material categories and list your own special fee items and nonconforming waste categories. Each profiled load is tied to the incoming truck and hauler, material source or job site, and the scale value for a complete record. Material summaries, listed exceptions, special items, weight or volume and photos of the load comprise the profile.
• Customize pricing discretely for individual customers or groups of customers, individual materials, nonconforming waste, special waste or added services. Automatically generate detailed line-item invoices. Add extra services any time. Taxes and fees are automatically calculated, and line items can be added based on points of origin, material types, or both.
• Starlight runs in the cloud in real-time, resulting in calculations, reports and summaries viewed and delivered to customers right now.

Starlight’s unique reporting capability exploits the highly detailed material profiling and tracking information to deliver the best municipal and diversion reporting on the market.  Format, sort, group, analyze and export what municipalities need and then serve it up to them in real time.

• Diversion tracking splits single job sites into multiple projects or phases for granular materials reporting
• Point of origin tracking for all materials, configurable for local municipal requirements
• Diversion reporting includes destinations for all materials
• Reports exist as standard formats, customized reports or exportable through Microsoft Excel

A Clear View Across Every Waste and Recycling Line of Business
Starlight provides a seamless solution across every waste and recycling line of business. Manage your day-to-day operations simply and easily while maintaining a clear overview of your customers, inventory, work orders, and drivers. Designed and built by business owners in the industry, every element of Starlight is focused on increasing efficiency, maximizing profits, and providing a consistent pathway to scalable growth.

Transform Data into Information and Run Your Own Reports
Starlight leaps ahead setting the new standard in the industry for reporting. We’ve introduced drag and drop, self-service reporting that turns your data into useful information that you can use to run your business. Even better, we take the information about your operations and turn it into live analysis of your profitability, sliced any way you want: by route, driver, job site, disposal site, truck type, market area, or any other way you’d like to see it.

Revolutionary and Creative Mobile and Web-based Solutions
Starlight reaches your customers with revolutionary and creative mobile and web-based solutions that give you competitive advantage. It allows you to engage customers in your process, as you perform their work – changing you from just another vendor to their partner in success.

Single Customer Profiles
Regardless of which lines of business you run, Starlight lets you set up, manage, price and invoice from a single customer profile. Map-based, live dispatch lets you visualize the work in every category as it happens, organizing and optimizing in real time.

A CENTRAL SYSTEM
Starlight connects all departments to unify business processes and share data instantly. In addition, our open API system integrates with a wide variety of hardware and software systems your business is already using.

OPEN ARCHITECTURE
Starlight becomes the “hub of the wheel” connecting your choice of best-of-breed products for accounting, maintenance, in-cab systems, everything.  Create your unique, custom environment.

REAL-TIME DESIGN CONNECTING INTELLIGENT ENDPOINTS IN YOUR BUSINESS
Starlight connects every facet of your business acting like a central nervous system; interpreting, reacting and responding live - based on your custom metrics, thresholds, exceptions and designated margins.

SYSTEM CONFIGURATION FOR YOUR UNIQUE BUSINESS NEEDS
Be the first to own your market and create a permanent connection with your customers.

SINGLE-POINT CUSTOMER AND SYSTEM CONFIGURATION
Settings in the Starlight system sit at multiple levels. Does your business run the same from top to bottom? Great, then utilize the system level settings. Do you serve multiple lines of business that operate differently or, have different operating districts? No problem, you can then utilize our line of business or tenant level settings. Do you have customers that span all of your offerings, Starlight allows you to have one customer profile with the flexibility to handle multiple services and billing cycles within that profile.

WORLD CLASS REPORTING
Stop paying for additional reports and waiting weeks and months to get them. Starlight provides easy, custom, drag-and-drop, self-service report design at a level of complexity that you can do intuitively in minutes.  Look at profitability, performance, benchmarks and key metrics - get just what you want, with live data, right now. Monitor and measure the live heartbeat of your business. But don’t stop there, empower your customers with portals and dashboards where they can access and manage their own data.

A SOFTWARE DESIGNED BY HAULERS, FOR HAULERS
At Starlight, we are haulers and recyclers just like you. Our process is all about collaborating with our partners to solve real problems with one streamlined solution.

CUSTOMER PARTICIPATION IN THE LIVE OPERATIONS PROCESS
First in the industry live customer engagement with the Starlight ERP; orders, status, updates, notifications and paperless images and documents exchange as work happens in the business operations process. Get closer to your customer with your apps on their smart phone, offer unique value, empower them with the ability to create their own real-time, self-service reporting with intuitive, drag-and-drop report design from your system for their work with you.

DESIGNED BY HAULERS & RECYCLERS FOR ALL OF US
Every feature, function, process flow, preference setting and every report has been designed by haulers, facility operators and recyclers to meet real needs, on the ground in real business – meeting the needs we all have for solving the real business problems and growing our profits.