The National Network of Training Consultants (NNTC)

NNTCDe-Escalation Training

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De-escalation is a behaviour that is intended to prevent escalation of conflicts. Violence and aggression are extremely unpleasant and worrying for most people. The NNTC De-escalation Training Course will empower staff to be able to deal with it effectively if the need arises. This course can include basic breakaway techniques if required. All our de-escalation courses are run in an interactive student-centred style with all assurances given to create a safe learning environment. Please note all our courses are tailored free of charge to your requirements so may vary slightly from the stated aims and outcomes and are run in-house or virtually only.

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Aim
  • Across the half-day or full-day workshop, staff will be given skills and strategies for managing challenging situations of violence and aggression in a safe ethical and professional manner.
Outcomes
  • Identify some of the causes and triggers to conflict situations
  • Explore the use of dynamic risk assessment in recognising the early warning signals of impending aggressive behaviour
  • Explore the use of positive communication skills in managing conflict
  • Explore the use of assertive techniques in being able to challenge inappropriate behaviour and gain compliance with your requests
  • Discussing specific scenarios and Identifying a range of skills used to calm angry people
  • Explore your own reaction to conflict and learn how to remain in control in the face of aggressive or challenging behaviour
  • Discuss the importance of reporting all incidents of aggression and violence including near misses
Other Information
  • Duration 3 Hours – 1 Day
  • Certification is available through The National Network of Training Consultants £2
  • Accreditation is available through OCN Credit4Learning 
  • Face to Face Training maximum number of delegates 12
  • Virtual Training maximum number of delegates 12
  • Public Courses Not available
  • Bespoke E-Learning Packages Available
CONFLICT RESOLUTION TRAIN THE TRAINER
Why not save money by choosing our accredited Conflict Resolution Train the Trainer Course? This 2- or 3-day course (dependent upon the number and experience of the delegates) is designed to help delegates train their staff in De-escalation techniques. This course is tailored to suit your organisations values and is accredited through OCN Credit4Learning, and upon completion delegates will receive a national qualification, offering you assurance in the quality of materials and tuition.